Property reference
glide.live.chat_html_card_template
The glide.live.chat_html_card_template property defines the HTML and CSS structure for chat cards in the ServiceNow platform. Admins should review this property to customize the appearance of chat interactions to align with branding or user experience requirements.
Default: <style>
.vac-card {
white-space: normal;
}
.vac-header {
border-bottom: solid 1px #c7c7c7;
padding-bottom: 4px;
margin-bottom: 8px;
}
.vac-header-title {
display: inline-block;
}
.vac-header-subtitle {
float: right;
}
.vac-link {
font: 1.6rem SourceSansProSemibold,Helvetica Neue,Helvetica,Arial,sans-serif;
color: #6BA89E;
text-decoration: none;
font-weight: bold;
}
.vac-content {
padding-bottom: 4px;
display: flex;
font-size: 12px;
}
.vac-content-label {
width: 78px;
text-align: left;
flex-shrink: 0;
font: 0.8rem SourceSansProSemibold,Helvetica Neue,Helvetica,Arial,sans-serif;
display: inline-block;
}
.vac-content-value {
padding-left: 8px;
justify-self: left;
display: inline-block;
}
</style>
<div class = "vac-card">
<div class = "vac-body">
<div class = "vac-header">
<div class ="vac-header-title">{{title}} </div>
<div class="vac-header-subtitle"> <a class = "vac-link" href="{{url}}">{{subtitle}}</a> </div>
</div>
<div class = "vac-content">
<div class= "vac-fields"> {{fields}} </div>
</div>
</div>
</div>
Type: string
Application: Global