SN System Properties Reference
Property reference

glide.notify.task.phone_number

The glide.notify.task.phone_number property specifies the phone number used for sending SMS messages and initiating conference calls from task records. Admins should ensure this number is set correctly to facilitate communication for tasks and their extensions.

Default
Not set
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the Notify phone number for SMS and conference calls related to task records, requiring E.164 format.
What area does it affect? Notify integration for tasks
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when setting up or troubleshooting Notify functionalities for task-related communications.

Out of the box property record

Raw metadata from the property record.

Property name glide.notify.task.phone_number
Sys ID 93efb3c2eb200200fd7b4eff2206fe39
Type string
Application Global
Default value Not set
Description Notify phone number used for sending SMS-s and starting conference calls from any record that belongs to the task table or table that extends task table. Number must be entered in E.164 compliant format.(Deprecated)
Updated 2021-11-17 10:49:36

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... set up before you can use Notify on task. Ensure there are Notify phone numbers (E.164 or short code) in number groups with phone call workflows. Also ensure the property glide.notify.task.phone_number is set to one of these Notify phone numbers. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks ...
Brazil docs View supporting context
Context preview Snippet 2
... Select Configure against Review/Configure Notify properties. 4. On the form, fill the fields. Notify properties Field Description Enable Notify integration for Task table and its extensions. Entering phone number in 'glide.notify.task.phone_number' property is equivalent to setting this to true. Option to enable Notify integration for Task table and extensions. Select the check box. Notify phone number used for sending SMS and ...
Brazil docs View supporting context
Context preview Snippet 3
... calls and messages made from tasks are initiated using a single Notify phone number (E.164 or short code). You can configure which phone number is used by setting the property glide.notify.task.phone_number. Start a conference call from a task Use Notify to start conference calls from a task record. Before you begin Role required: notify_view, or itil Notify must be set up ...

More in glide.notify

Other properties in the same namespace.

glide.notify.only_flow_enabled_release This property configures the use of Subflow-based notifications versus the deprecated workflow plugin, affecti glide.notify.send_sms_show_ok_to_dismiss_message It configures the visibility of a message in the send SMS dialog, guiding users on how to proceed while messag glide.notify.sms.max_characters This property defines the maximum number of characters allowed in SMS messages sent via the Notify system. glide.notify.sms.save_confirmation_in_db This property saves confirmation SMSs for opt-in/out requests in the notify_message table, facilitating tracki glide.notify.empty_conference_expiry_age This property determines the time in minutes after which empty conference calls are eligible for closure if no glide.notify.endpoint This property sets the external URL for the ServiceNow instance, allowing it to be accessed from the internet glide.notify.is_vancouver_installed This boolean property indicates whether a customer is zboot in the Vancouver release, affecting notification b

All 8 properties in glide.notify →