glide.rrd.writerThe glide.rrd.writer property determines where time series data is stored within ServiceNow. Admins should be aware of its settings to ensure compatibility with the Performance Dashboard and avoid potential errors.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the backend storage for time series data, allowing data to be written to various databases based on the selected option. |
|---|---|
| What area does it affect? | Time Series Data Storage |
| What does the default mean? | The default value is "dual_jrobin", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring data storage options or troubleshooting Performance Dashboard errors. |
Raw metadata from the property record.
| Property name | glide.rrd.writer |
|---|---|
| Sys ID | 63d84c22c3532200e9e31f3292d3ae42 |
| Type | choice list |
| Application | Global |
| Default value | dual_jrobin |
| Description | The backend storage to store time series data. This only applies to applications that currently writing to round_robin_database. If the value is set to rrd, the data would be written into round_robin_database table. If the value is set to JRobin, the data would be written into jrobin_database table. If the value is set to Dual, the data would be written into both rrd and clotho. If the value is set to Dual JRobin, the data would be written into both jrobin and clotho. If the value is set to clotho, the data would be written into Clotho Server only. WARNING: setting this to clotho can cause the ServiceNow Performance Dashboard to display an error message, therefore if that dashboard will continue to be used a setting of dual_jrobin is preferred. |
| Updated | 2022-04-27 17:53:13 |
Official references and nearby text excerpts where this property appears.