glide.sc.builder.va_preview_topic_id
ServiceNow property description:
The VA conversation sys_id used for previewing the item in Virtual Agent
Attributes
- Sys ID: 4e7d19040f3520101527008c07767ef7
- Type: string
- Application: Global
- Default value: 470cfb2fc721201046e7dc8703c26089

AI generated property description:
The ServiceNow property `glide.sc.builder.va_preview_topic_id` is used to specify the sys_id of the Virtual Agent (VA) conversation topic that will be utilized for previewing catalog items within the Service Catalog Builder. This property allows administrators to define a specific VA topic that can be invoked to simulate and test the user interaction with the catalog item before it is published. By setting this property, it ensures that the preview experience is consistent and aligned with the intended VA conversation flow. This is particularly useful for validating the end-user experience and making necessary adjustments to the catalog item or the VA topic. The documentation provides guidance on creating and managing catalog items, but this property specifically enhances the preview functionality by integrating with Virtual Agent.
Source