SN System Properties Reference
Property reference

glide.sc.builder.va_preview_topic_id

The glide.sc.builder.va_preview_topic_id property specifies the sys_id for the VA conversation used to preview items in the Virtual Agent. Admins should review this property to ensure the correct conversation is displayed during item previews.

Default: 470cfb2fc721201046e7dc8703c26089 Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the sys_id for the Virtual Agent conversation that is utilized for item previews, impacting how items are presented to users.
What area does it affect? Virtual Agent configuration
What does the default mean? The default value is "470cfb2fc721201046e7dc8703c26089", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring or updating Virtual Agent item previews.

Out of the box property record

Raw metadata from the property record.

Property name glide.sc.builder.va_preview_topic_id
Sys ID 4e7d19040f3520101527008c07767ef7
Type string
Application Global
Default value 470cfb2fc721201046e7dc8703c26089
Description The VA conversation sys_id used for previewing the item in Virtual Agent
Updated 2024-05-25 04:20:06

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Blocks plugin (com.glideapp.cs.sm_topic_blocks) and one of these plugins must be installed. ▪Glide Virtual Agent (com.glide.cs.chatbot) ▪Glide Virtual Agent Lite (com.glide.cs.chatbot.lite) A Virtual Agent conversation whose sys_id is specified in the glide.sc.builder.va_preview_topic_id property is opened. By default, the property has the sys_id of the base system Catalog builder preview topic. For information about this topic, see Catalog builder preview topic conversation. If ...
Additional source link Another external reference for this property
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