SN System Properties Reference
Property reference

glide.sc.conversational.request.question.limit

The glide.sc.conversational.request.question.limit property sets the maximum number of questions allowed for conversational requests. Administrators should review this setting to ensure it aligns with their use cases, as exceeding the limit will prevent further questions from being processed.

Default
10
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the threshold for the number of questions that can be handled in conversational requests, with a default limit of 10.
What area does it affect? Conversational requests
What does the default mean? The default value is "10", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting conversational request capabilities or troubleshooting related issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.sc.conversational.request.question.limit
Sys ID 74e26fbfb7320010394eb0b5de11a9b3
Type integer
Application Global
Default value 10
Description Specifies the upper limit for the number of questions beyond which the item does not support conversational requests, default value of the property is 10.
Updated 2024-05-25 04:02:13

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... user requests a catalog item in the conversation mode in Virtual Agent powered by NLU. • A catalog item cannot have more than the number of questions specified in the glide.sc.conversational.request.question.limit property. By default, this number is set to 10. For more information about this property, see Service Catalog properties. • A catalog item can have non-scripted catalog UI policies. These ...
Additional source link Another external reference for this property
Open reference

More in glide.sc

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