SN System Properties Reference
Property reference

glide.sc.item.copy.include_relationship

The glide.sc.item.copy.include_relationship property specifies which relationship tables are included in the 'Copy Item' action. Admins should review this setting to ensure the correct relationships are copied when duplicating catalog items.

Default: sc_cat_item_user_criteria_no_mtom,sc_cat_item_user_criteria_mtom Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the relationship tables that will be included during the 'Copy Item' action, allowing for a more comprehensive duplication of catalog items.
What area does it affect? Service Catalog Management
What does the default mean? The default value is "sc_cat_item_user_criteria_no_mtom,sc_cat_item_user_criteria_mtom", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring item duplication or adjusting relationship handling in the Service Catalog.

Out of the box property record

Raw metadata from the property record.

Property name glide.sc.item.copy.include_relationship
Sys ID bbe3c56447332200e0ef563dbb9a7181
Type string
Application Global
Default value sc_cat_item_user_criteria_no_mtom,sc_cat_item_user_criteria_mtom
Description Relationship tables which should be part of 'Copy Item' action. Table Name should be comma separated.
Updated 2024-05-25 03:39:08

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... List of class names for item: • Type: string • Default value: sc_ca sc_cat_item_wizard Relationship tables which should be part of 'Copy Item' action. Table Name should be comma-separated ( glide.sc.item.copy.include_relationship) Specify the tables in w item are also copied w action: © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or ...