Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property lists catalog item class names that do not produce a normal cart item, affecting how items are processed in the ServiceNow catalog. |
| What area does it affect? |
Service Catalog Management |
| What does the default mean? |
The default value is "sc_cat_item_guide,sc_cat_item_producer,sc_cat_item_producer_service,sc_cat_item_wizard,sc_cat_item_content,sc_cat_item_service", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when configuring catalog items or troubleshooting cart behavior. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.sc.item.not_normal_cart_item |
| Sys ID |
d7cdf4c23721300054b6a3549dbe5dac |
| Type |
string |
| Application |
Global |
| Default value |
sc_cat_item_guide,sc_cat_item_producer,sc_cat_item_producer_service,sc_cat_item_wizard,sc_cat_item_content,sc_cat_item_service |
| Description |
List of class names for catalog items that do not generate a normal cart item |
| Updated |
2024-05-25 04:07:09 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... the service catalog. Items with such restrictions do not display Try It on the form. • List of class names for catalog items that do not generate a normal cart item(glide.sc.item.not_normal_cart_item): restricts which item types are added to the cart by default. Using variables for price setup You can define a price for every service catalog item. The price or recurring ...
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