Property reference

glide.sc.std_ticket.disable_lazy_load

The glide.sc.std_ticket.disable_lazy_load property disables lazy loading of tabs on the standard ticket page. Admins may want to enable this property to improve performance or user experience when navigating between tabs.

Default
false
Type
boolean
Application
Service Portal - Standard Ticket

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls whether tabs on the standard ticket page load all at once or only when accessed, impacting page load times.
What area does it affect? Service Portal - Standard Ticket
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when optimizing ticket page performance or addressing user navigation issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.sc.std_ticket.disable_lazy_load
Sys ID 8acd7ab35303221029093a1e90f7b42c
Type boolean
Application Service Portal - Standard Ticket
Default value false
Description Property to disable lazy loading of tabs on standard ticket page.
Updated 2025-08-06 04:22:09

Sources

Official references and nearby text excerpts where this property appears.

More in glide.sc

Other properties in the same namespace.

All 136 properties in glide.sc →