Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property controls whether tabs on the standard ticket page load all at once or only when accessed, impacting page load times. |
| What area does it affect? |
Service Portal - Standard Ticket |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when optimizing ticket page performance or addressing user navigation issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.sc.std_ticket.disable_lazy_load |
| Sys ID |
8acd7ab35303221029093a1e90f7b42c |
| Type |
boolean |
| Application |
Service Portal - Standard Ticket |
| Default value |
false |
| Description |
Property to disable lazy loading of tabs on standard ticket page. |
| Updated |
2025-08-06 04:22:09 |
Sources
Official references and nearby text excerpts where this property appears.
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