Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether User Criteria is utilized for defining access permissions to catalog items and categories in ServiceNow. |
| What area does it affect? |
Catalog access management |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring access controls for catalog items or during system upgrades. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.sc.use_user_criteria |
| Sys ID |
f3d65982c3202100c8b837659bba8fe3 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
Use "User Criteria" to define access to catalog items and categories |
| Updated |
2024-05-25 05:09:38 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... you choose to create your own, see Section 3 in the Making a record producer and catalog item public on a CMS page [KB0551300] article. You must also set the glide.sc.use_user_criteria property to false. For more information, see Record Producer . Anonymous chat routing Information provided by the guest user assists with routing and also provides the context of the request ...
Context preview
Snippet 2
... created ACLs without a role requirement, the snc_internal role is assigned. Catalog item [sc_cat_item] For all records where the Roles field is empty, the snc_internal role is added. If the glide.sc.use_user_criteria property is set to false, newly created catalog items are automatically assigned the snc_internal role. If the property is set to true, the SNC External user criteria is added to ...
Context preview
Snippet 3
... defined. Documentation sn_SE10455 1 Act Record Producers should have defined roles to restrict access Record Producers are viewable by all users, no matter their roles. Either set the system property "glide.sc.use_user_criteria" to true or navigate to the Accessibility tab within a Record Producer and ensure roles are defined. Documentation sn_SE10457 1 Suggest The maximum number of recipients listed on a single ...
Context preview
Snippet 4
... > Properties and verify that the user criteria feature is not already enabled on your system. ◦If the property Use "User Criteria" to define access to catalog items and categories (glide.sc.use_user_criteria) is set to true, you can skip the following steps. The user criteria feature is automatically enabled because entitlements were not used in your old system. ◦If this property is ...
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