Property reference

glide.sc.use_user_criteria

The glide.sc.use_user_criteria property enables the use of User Criteria for controlling access to catalog items and categories. Admins should ensure this property is set to true to maintain proper access management in the ServiceNow catalog.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether User Criteria is utilized for defining access permissions to catalog items and categories in ServiceNow.
What area does it affect? Catalog access management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring access controls for catalog items or during system upgrades.

Out of the box property record

Raw metadata from the property record.

Property name glide.sc.use_user_criteria
Sys ID f3d65982c3202100c8b837659bba8fe3
Type boolean
Application Global
Default value true
Description Use "User Criteria" to define access to catalog items and categories
Updated 2024-05-25 05:09:38

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... you choose to create your own, see Section 3 in the Making a record producer and catalog item public on a CMS page [KB0551300] article. You must also set the glide.sc.use_user_criteria property to false. For more information, see Record Producer . Anonymous chat routing Information provided by the guest user assists with routing and also provides the context of the request ...
Documentation excerpt View supporting context
Context preview Snippet 2
... created ACLs without a role requirement, the snc_internal role is assigned. Catalog item [sc_cat_item] For all records where the Roles field is empty, the snc_internal role is added. If the glide.sc.use_user_criteria property is set to false, newly created catalog items are automatically assigned the snc_internal role. If the property is set to true, the SNC External user criteria is added to ...
Documentation excerpt View supporting context
Context preview Snippet 3
... defined. Documentation sn_SE10455 1 Act Record Producers should have defined roles to restrict access Record Producers are viewable by all users, no matter their roles. Either set the system property "glide.sc.use_user_criteria" to true or navigate to the Accessibility tab within a Record Producer and ensure roles are defined. Documentation sn_SE10457 1 Suggest The maximum number of recipients listed on a single ...
Documentation excerpt View supporting context
Context preview Snippet 4
... > Properties and verify that the user criteria feature is not already enabled on your system. ◦If the property Use "User Criteria" to define access to catalog items and categories (glide.sc.use_user_criteria) is set to true, you can skip the following steps. The user criteria feature is automatically enabled because entitlements were not used in your old system. ◦If this property is ...