Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether new Services are automatically categorized under the Departmental Services category in addition to their specific Department or Group category. |
| What area does it affect? |
Service categorization |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring Service categorization strategies or adjusting Service visibility. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.service_creator.auto_add_to_category |
| Sys ID |
272f313e5f1311001c9b2572f2b477c2 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
Automatically add new Services to the Departmental Services category (in addition to the Department or Group-specific category) |
| Updated |
2024-05-25 04:37:42 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... [sys_properties] table glide.citizen_developer.set_category_roles Comma-separated list of roles that can set the category for a new service. • Type: String • Default value: admin, catalog_admin • Location: System Properties [sys_properties] table glide.service_creator.auto_add_to_category Automatically adds new services to the Departmental Services service catalog category, in addition to the department-specific category. • Type: true|false • Default value: true • Location: System Properties [sys_properties] table ...
Context preview
Snippet 2
... [sys_properties] table glide.citizen_developer.set_category_roles Comma-separated list of roles that can set the category for a new service. • Type: String • Default value: admin, catalog_admin • Location: System Properties [sys_properties] table glide.service_creator.auto_add_to_category Automatically adds new services to the Departmental Services service catalog category, in addition to the department-specific category. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and ...
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