SN System Properties Reference
Property reference

glide.service_creator.restrict_fulfillers

The glide.service_creator.restrict_fulfillers property ensures that service fulfillers belong to the same department or group as the service category. This restriction helps maintain organizational integrity and ensures that only relevant personnel can fulfill specific service requests.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This boolean property enforces a rule that limits service fulfillers to those within the same department or group as the associated service category.
What area does it affect? Service fulfillment management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when adjusting service category assignments or departmental structures.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_creator.restrict_fulfillers
Sys ID 575a1a135f112100a9ad2572f2b47709
Type boolean
Application Global
Default value true
Description Service fulfillers must be in the same department or group as the service category
Updated 2024-05-25 03:38:59