Property reference

glide.service_portal.ais_nlq_enabled

The glide.service_portal.ais_nlq_enabled property enables the loading of AI Search Natural Language Query components in the Service Portal. Admins should consider enabling this property to enhance search functionality for users seeking information in a more intuitive manner.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property allows the integration of AI Search NLQ components within the Service Portal, improving user search experiences.
What area does it affect? Service Portal functionality
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when planning to enhance search capabilities in the Service Portal.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.ais_nlq_enabled
Sys ID be971f345b4e31103830fb8f9281c7c9
Type boolean
Application Global
Default value false
Description Property to enable loading AI Search NLQ components in Service Portal
Updated 2024-05-25 04:35:45

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... • False: Removes NLQ in Report Designer glide.cmdb.query.nlq.activated • True: NLQ search feature is active in CMDB Query Builder • False: NLQ search feature is inactive in CMDB Query Builder glide.service_portal.ais_nlq_enabled • True: Enables NLQ in global search • False: NLQ is not available in global search Natural Language Query roles Natural Language Query (NLQ) is installed with these roles. To ...
Documentation excerpt View supporting context
Context preview Snippet 2
... Service Portal search applications. If you only use NLQ Genius Results in Next Experience search applications, you don't need to perform this task. Role required: admin About this task The glide.service_portal.ais_nlq_enabled system property determines whether the system displays search result preview lists for NLQ Genius Result answers in Service Portal search applications. Administrators should set this system property's value to true ...