SN System Properties Reference
Property reference

glide.service_portal.announcement.default_sort_order

The glide.service_portal.announcement.default_sort_order property determines how announcements are sorted by default in the service portal. Admins should review this setting to ensure announcements are displayed in the desired order for users.

Default: start_date_desc Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the default sorting method for announcements, with options available in a choice list.
What area does it affect? Service Portal Announcements
What does the default mean? The default value is "start_date_desc", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting announcement visibility or user experience in the service portal.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.announcement.default_sort_order
Sys ID ec354b07e713320075c2a117c2f6a93f
Type choice list
Application Global
Default value start_date_desc
Description Default Sort Order for Announcements
Updated 2024-05-25 03:59:32