glide.service_portal.enable_ais_portal.allow_list
ServiceNow property description:
This property contains a comma separated list of baseline service portal record sys_ids (introduced as part of the active / inactive plugins). For any portal record specified in this property, the service portal admin user (with role sp_admin) will be able (/allowed) to view the "AI Search" configurations section to further configure. The Newly created / Customer created portal record sys_ids do not need to be included in this list. For these portals, the service portal admin users are allowed by default to view the AI Search experience configurations.
Attributes
- Sys ID: 2e6e039bc7131010393d265c95c2603f
- Type: string
- Application: Global
- Default value: 81b75d3147032100ba13a5554ee4902b, 70cd9f3b734b13001fdae9c54cf6a72f, 2086b814c3221200f3897bfaa2d3aea8, 89275a53cb13020000f8d856634c9c51
AI generated property description:
The ServiceNow property `glide.service_portal.enable_ais_portal.allow_list` is used to control access to the AI Search feature within Service Portals. When enabled, this property allows administrators to specify which portals can utilize AI Search capabilities by adding them to an allow list. This ensures that only designated portals benefit from AI-driven search enhancements, improving search accuracy and relevance for users. The configuration of this property is essential for managing and optimizing the search experience across different service portals within an organization. For detailed steps on configuring this property, refer to the provided documentation link.
Source