Property reference

glide.service_portal.persist_msgs_on_nav

The glide.service_portal.persist_msgs_on_nav property allows infoMessages to remain visible during navigation within the Service Portal. Admins should enable this to prevent messages from disappearing too quickly due to automatic widget page reloads.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property ensures that infoMessages persist across single page app navigation in the Service Portal, enhancing user experience by maintaining message visibility.
What area does it affect? Service Portal messaging
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when users report messages disappearing too quickly during navigation.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.persist_msgs_on_nav
Sys ID 1be44a37574b0010a9ad48e1a95529aa
Type boolean
Application Global
Default value true
Description Persist infoMessages in Service Portal across "single page app" page navigation.</br>Enable this if automatic widget page reloads dismiss messages too quickly. This property does not affect message dismissal caused by widgets refreshing the browser window.
Updated 2024-05-25 03:38:54