Property reference

glide.service_portal.reference.sort_by_language

The glide.service_portal.reference.sort_by_language property enables sorting of reference lookups in Service Portal based on the user's session language. This ensures that users see results in their preferred language rather than just the default English values, enhancing usability.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures reference lookups to sort by the session language when the display column is translated, improving user experience in multilingual environments.
What area does it affect? Service Portal reference lookups
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring multilingual support or troubleshooting reference sorting issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.reference.sort_by_language
Sys ID 4d4766905b220300a9ad49ed5a62bc12
Type boolean
Application Global
Default value true
Description In Service Portal, sort reference lookup by session language when target table's display column is translated_text/field, rather than just by native English value (MySQL only)
Updated 2017-11-16 15:43:30

Sources

Official references and nearby text excerpts where this property appears.

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