Property reference

glide.service_portal.search_as_you_type_behavior

The glide.service_portal.search_as_you_type_behavior property determines the behavior of typeahead search widgets in Service Portal. Admins should review this setting to ensure users receive the desired search suggestions or typeahead functionality while typing queries.

Default: suggestions Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures typeahead search widgets to either provide suggestions or use typeahead functionality based on the selected option.
What area does it affect? Service Portal search functionality
What does the default mean? The default value is "suggestions", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting search behavior for user experience improvements.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.search_as_you_type_behavior
Sys ID c7792ff60f0033003ff3cbb2ff767ed7
Type choice list
Application Global
Default value suggestions
Description When the system property is set to "Suggestions", all typeahead search widgets (including embedded widgets in homepage search and catalog homepage search) in Service Portal return suggestions as the user types. When the system property is set to "Typeahead", all typeahead search widgets use typeahead
Updated 2024-05-25 05:09:22

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Enable Anti-CSRF token [New in Security Center 1.3, updated in 1.5, and removed in 2.0] . • Type: true | false • Default: true • Location: System Property [sys_properties] table glide.service_portal.search_as_you_type_behavior Select search suggestions (Suggestions) or type-ahead functionality (Typeahead). For more information about search suggestions, see Enable search suggestions. glide.set_x_frame_options Enables (true) or disables (false) the X-Frame-Options response header to SAMEORIGIN ...
Documentation excerpt View supporting context
Context preview Snippet 2
... and logos may be trademarks of the respective companies with which they are associated. 880 Search suggestions and typeahead search Search suggestions replaces typeahead search in Service Portal. Update the glide.service_portal.search_as_you_type_behavior system property to change this behavior. For more information, see Enable and disable search suggestions . Service Portal search widgets automatically use whichever feature you enable. Search facets Enable your ...