Property reference

glide.service_portal.typeahead.min_length

The glide.service_portal.typeahead.min_length property sets the minimum number of characters required for a typeahead search in the Service Portal. Admins should consider this setting to balance search responsiveness and system performance, especially if lower values are used.

Default: 3 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the minimum character count for initiating a typeahead search, impacting user experience and system load.
What area does it affect? Service Portal typeahead search
What does the default mean? The default value is "3", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when optimizing search performance or adjusting user experience in the Service Portal.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.typeahead.min_length
Sys ID 461c9ca857a41010a9ad48e1a9552964
Type integer
Application Global
Default value 3
Description Minimum number of characters that must be typed before a typeahead search is executed in Service Portal</br>Default 3, smaller values may impact performance.
Updated 2024-05-25 03:38:58