glide.servlet.uri

... record. This example checks for attachments and adds the link if any are found. var attachment_link = ''; var rec = new GlideRecord('sc_req_item'); rec.addQuery('sys_id', current.request_item); rec.query(); if(rec.next()){ if(rec.hasAttachments()){ attachment_link = gs.getProperty('glide.servlet.uri') + rec.getLink(); } } Scoped equivalent To use the getLink() method in a scoped application, use the corresponding scoped method: getLink(). GlideRecord - getLocation() Retrieves the row number of the ...

... var record = responses.mode === 'acknowledgements' ? responses.acknowledgementsGr : responses.surveyInstancesGr; var numSent = 0; while (record.next()) { var email = record.user.email + ''; var link = responses.mode === 'acknowledgements' ? gs.getProperty('glide.servlet.uri') + record.getLink(true) : gs.getProperty('glide.servlet.uri') + 'sp?id=take_survey&instance_id=' + record.getUniqueValue(); var message = body + '\n' + link; var slackId = emailToSlackIdMap[email]; if (slackId) { sendMessage(slackId, message); numSent += 1; } } ...

... Objects referring to the hard-coded URL will not be dynamic and will only be useful for the hard-coded instance. Use the method gs.getProperty(instance_name); to dynamically retrieve the instance name, or gs.getProperty(glide.servlet.uri); to get the full URL. Documentation sn_SE10545 1 Suggest Active session time should be greater than the inactive session time for Integrations Inefficient session management creates a poor user experience ...

... Resolution or suggested action The solution training remains in Waiting for Training status for too long, as the scheduler job is using an incorrect Glide callback instance URL. Ensure the glide.servlet.uri property in the Glide instance is set to the correct instance URL. This issue can occur when: © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and ...

... com.snc.on_call_rotation.reminders.showtz Specifies whether to show a user's time zone. • Type: true | false • Default value: false glide.cms.use_email_override_url Forces the system to use the glide.email.override.url property, rather than the glide.servlet.uri property, when a notification has a link to a CMS page in an instance. • Type: true | false • Default value: false • Location: System Property [sys_properties] table glide.email_address_filter.max_domains ...

... name and number of incidents, as well as a link to the list of related incidents. //get the instances url so we can link back to it var uri = gs.getProperty("glide.servlet.uri"); //create an aggregate query on the incident table var count = new GlideAggregate('incident'); //set condition for active incidents count.addQuery('active', 'true'); //set aggregate field to location to get count by location ...

... for Consumers. Related topics Service Exchange for Consumers Configure Service Exchange for Providers To set up and configure the Service Exchange for Providers application, follow these steps. Pre-installation checks Check glide.servlet.uri property: Ensure that the glide.servlet.uri property in the Glide instance is set to the correct instance URL. An issue can occur when an instance is cloned from production, but still ...

... custom signing domain for CAC/PIV digital signatures Improve signing traffic management by assigning a custom domain for CAC/PIV digital signatures by setting an optional system property to override the default glide.servlet.uri setting. Before you begin Role required: admin Procedure 1. Navigate to All > System Properties > All Properties. 2. Select New on the form header. 3. In the Name field, ...