SN System Properties Reference
Property reference

glide.sg.allowed_external_deeplinks

The glide.sg.allowed_external_deeplinks property allows specified external mobile apps to be deeplinked from ServiceNow native clients. Admins should configure this property to enable seamless integration with apps like Slack, Zoom, and Teams, enhancing user experience.

Default: Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property creates a whitelist for external mobile apps, enabling deeplinking from ServiceNow clients to the specified applications.
What area does it affect? Mobile client functionality
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when integrating new external apps or adjusting mobile client capabilities.

Out of the box property record

Raw metadata from the property record.

Property name glide.sg.allowed_external_deeplinks
Sys ID 45c7e8c07303101002ef7a2f1bf6a797
Type string
Application Global
Default value
Description By default, the ServiceNow native clients will prevent deeplinking to the external mobile apps. This property serves as a comma-separated whitelist, where the ServiceNow mobile clients will allow deeplinking to each of the external apps listed in the value field below Type the app name into the Value field with a comma between each desired allowed app. Example of available Deeplink-able External Mobile Apps: - Slack - LinkedIn - Fidelity - Zoom - Tableau - Teams
Updated 2024-05-25 05:05:05

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... 1. Log in to your instance. 2. In the Navigation filter, enter sys_properties.list. The entire list of properties in the System Properties [sys_properties] table appears. 3. Open the record for glide.sg.allowed_external_deeplinks. 4. In the form, match the following values: System Properties table Field Value Name glide.sg.allowed_external_deeplinks Type String Value Slack,Teams 5. Click Save. Configuring ITSM Mobile Agent Plan and configure ITSM ...
Documentation excerpt View supporting context
Context preview Snippet 2
... of the image that you have uploaded. Configure which external apps are available for deep linking Administrators can define which external apps can be used in deep links with the glide.sg.allowed_external_deeplinks property. Before you begin Role required: admin About this task ServiceNow mobile supports deep linking to third-party applications using the URL smart buttons. Use the glide.sg.allowed_external_deeplinks system property to define ...
Additional source link Another external reference for this property
Open reference