SN System Properties Reference
Property reference

glide.sg.clear_pasteboard_when_backgrounded

The glide.sg.clear_pasteboard_when_backgrounded property clears the clipboard when the ServiceNow app is sent to the background. Admins should consider enabling this setting to enhance security by preventing sensitive data from being accessible after the app is closed.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property ensures that the clipboard is cleared whenever the ServiceNow app is backgrounded, reducing the risk of data leakage.
What area does it affect? Clipboard management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when assessing app security settings or user data privacy.

Out of the box property record

Raw metadata from the property record.

Property name glide.sg.clear_pasteboard_when_backgrounded
Sys ID 3a6f6f92b7202300897725cbde11a9f3
Type boolean
Application Global
Default value false
Description Clears the copy/paste clipboard when the ServiceNow app enters the background
Updated 2024-05-25 04:01:52

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... to share content To have the mobile app clear the pasteboard when the app enters the background, as well as block the ability to share content, add the system property glide.sg.clear_pasteboard_when_backgrounded. Before you begin Role required: admin About this task By default, content that you copy in the mobile app remains on your device's clipboard even after you close the mobile ...
Documentation excerpt View supporting context
Context preview Snippet 2
... <blank> ◦(New‎ Enforcing password complexity is critical to maintaining strong authentication and reducing exposure to account takeover. Require clearing pasteboard when backgrounding mobile application • Description ◦(Old‎ <blank> ◦(New‎ The "glide.sg.clear_pasteboard_when_backgrounded" property controls if text copied from ServiceNow mobile app is kept in the clipboard and pasteboard after the app is in background mode. • Security Risk ◦(Old‎ <blank> ◦(New‎ This ...
Additional source link Another external reference for this property
Open reference