Property reference

glide.sys.language

The glide.sys.language property sets the default language for the ServiceNow system using two-character language codes. Administrators should review this setting to ensure users interact with the platform in their preferred language, impacting user experience significantly.

Default: en Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the default system language, affecting how text is displayed throughout the ServiceNow interface.
What area does it affect? User Interface Language
What does the default mean? The default value is "en", which is the baseline setting used unless it is changed.
When should you review it? Review this property when onboarding new users or expanding to different language regions.

Out of the box property record

Raw metadata from the property record.

Property name glide.sys.language
Sys ID 35f66ba07f00000101c1e333e192f260
Type string
Application Global
Default value en
Description Default language for the system (two character values): <pre> en - English US fr - Francais es - Español it - Italiano de - Deutsch </pre>
Updated 2024-05-25 05:07:12

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... the conversation and the conversation continues in English. If the user selects Yes, the utterance is translated to the default language. The default language for NLU conversations is within the glide.sys.language system property. The default language for LLM conversations is within the com.glide.cs.llm.default.Language system property. All topic matches are translated dynamically into the user's conversation language and displayed. In this example, ...
Documentation excerpt View supporting context
Context preview Snippet 2
... the respective Employee Center settings. If the preferred language translation is not available for any article, it is visible in the default language. The default language is configured by the glide.sys.language system property. The feature applies to the Recommended for you section in the Employee Center portal and Now Mobile app. Add all translated Knowledge Base articles after an upgrade Complete ...
Documentation excerpt View supporting context
Context preview Snippet 3
... a user's locale, country, or language code. glide.i18n.single_currency • Options: Yes | No • Default value: No • Learn more: Currency administration Default language for the system (two character values) glide.sys.language • Options: en, fr, es, it, de • Default value: en If using the single currency model, display all currencies using this currency code. Currency codes use the ISO 4217 ...
Documentation excerpt View supporting context
Context preview Snippet 4
... is not working as expected This issue was observed in Yokohama with RAG 3.0.4 after the ynowassist nightly build occurred. 1. Impersonate as user with Japanese session language. 2. Ensure 'glide.sys.language' system property is in Japanese with the system property value would be 'ja'. 3. Create a skill. 4. Add RAG as tool. 5. Execute the skill. Expected behavior: The skill ...