glide.ui.autoclose.timeThe glide.ui.autoclose.time property sets the number of days after which resolved incidents are automatically closed. Admins should review this setting to manage incident lifecycle effectively, especially if they want to prevent backlog in the system.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines the automatic closure period for resolved incidents, with a default setting of 7 days, and can be disabled by setting it to zero. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "7", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting incident lifecycle policies or managing system performance. |
Raw metadata from the property record.
| Property name | glide.ui.autoclose.time |
|---|---|
| Sys ID | d5c62446c0a8011800cdf450892cec2d |
| Type | integer |
| Application | Global |
| Default value | 7 |
| Description | Number of days (integer) after which Resolved incidents are automatically closed. Zero (0) disables this feature. |
| Updated | 2024-05-25 04:31:28 |
Official references and nearby text excerpts where this property appears.