Property reference

glide.ui.incident_activity.fields

The glide.ui.incident_activity.fields property specifies which fields are displayed in the activity formatter for Incident records. Admins should review this property to customize the visibility of relevant information for users managing incidents.

Default
assigned_to,cmdb_ci,incident_state,impact,priority,opened_by,work_notes,comments,*Email*,*Relations*,*Attachments*,close_code,close_notes,*Sidebar discussion*,*Sidebar posted message*
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines a comma-separated list of fields shown in the Incident activity formatter, affecting how incident details are presented to users.
What area does it affect? Incident Management
What does the default mean? The default value is "assigned_to,cmdb_ci,incident_state,impact,priority,opened_by,work_notes,comments,*Email*,*Relations*,*Attachments*,close_code,close_notes,*Sidebar discussion*,*Sidebar posted message*", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting the incident activity display to meet user needs or improve workflow.

Out of the box property record

Raw metadata from the property record.

Property name glide.ui.incident_activity.fields
Sys ID 99abcc98c611229201e61dd0aa031339
Type string
Application Global
Default value assigned_to,cmdb_ci,incident_state,impact,priority,opened_by,work_notes,comments,*Email*,*Relations*,*Attachments*,close_code,close_notes,*Sidebar discussion*,*Sidebar posted message*
Description List of fields (comma-separated) that appear in the activity formatter for Incident.
Updated 2024-05-25 04:35:31

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... original incident to the new incident when you copy or create an incident. Incident form fields configuration properties List of fields (comma-separated) that appear in the activity formatter for Incident (glide.ui.incident_activity.fields) Enter the names of the fields that become visible in the activity formatter. If the activities are personalized, this property updates automatically. Additional comments icon used in Task Activity formatter ...
Documentation excerpt View supporting context
Context preview Snippet 2
... Location: System Properties > UI Properties glide.ui.html.toolbar Configures the editing toolbar for HTML fields. • Type: string • Default value: list of buttons • Location: System Properties > UI Properties glide.ui.incident_activity.fields Defines what fields are visible in the activity formatter. If the activities are customized, the system updates this property automatically. • Type: string • Default value: list of fields • ...

More in glide.ui

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