SN System Properties Reference
Property reference

glide.ui.journal.use_html

The glide.ui.journal.use_html property determines how journal entries in the workspace are rendered, either as HTML fields or plain string fields. By default, it is set to false, meaning entries are displayed as strings, which may affect formatting and user experience.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the display format of journal entries in the workspace, allowing for either HTML or plain text representation.
What area does it affect? Workspace journal entries
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when adjusting the formatting of journal entries for better user interaction or visual presentation.

Out of the box property record

Raw metadata from the property record.

Property name glide.ui.journal.use_html
Sys ID b37849c10f0033000f61ff12ff767e6f
Type boolean
Application Global
Default value false
Description Controls whether journal entries in workspace are displayed as html fields or string fields (true = html, false = string)
Updated 2024-05-25 03:57:21

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... • Auto expand to accommodate the text. • Can be manually resized. • Can be minimized after they are opened. • Have the rich text editor enabled even when the glide.ui.journal.use_html system property is set to false. Thin compose modeless dialogs are available on the following record pages: • Front-line case page • CSM default record page • CSM Interaction record ...
Brazil docs View supporting context
Context preview Snippet 2
... nested Jelly expressions. For more information, see Enable Jelly JS interpolation protection for nested expressions . • Type: true | false • Default: true • Location: System Properties [sys_properties] table glide.ui.journal.use_html Specifies whether TinyMCE is available for journal fields (true) or not (false). • Type: true | false • Default value: false glide.ui.js_error_notify Displays client script errors to users with the ...
Brazil docs View supporting context
Context preview Snippet 3
... line number after which the scroll bar should appear for the text area component in all text area fields. Enter a maximum value for text area fields to automatically resize. glide.ui.journal.use_html Converts all journal fields with a text area subtype to HTML editor fields. Set the Value field to true. glide.ui.journal.html.editor.autoresize Activates the autoresize plugin in all journal fields with the ...
Brazil docs View supporting context
Context preview Snippet 4
... and external, in HTML Journal fields, caused by automatic browser window resizing. The issue occurs randomly and is not related to a specific case or text size. 1. Change the glide.ui.journal.use_html system property to true. 2. Open any incident in any workspace. 3. Type multiple lines in internal info or copy/paste some text until the scroll bar appears. 4. Remove enough ...
Additional source link Another external reference for this property
Open reference

More in glide.ui

Other properties in the same namespace.

glide.ui.jelly.js_interpolation.protect_nested_expressions This property, when set to true, protects nested expressions in Jelly scripts from being processed, enhancing glide.ui.journal.html.plugins This property configures which HTML plugins are enabled for the journal interface, affecting how users interac glide.ui.journal.html.toolbar This property defines the buttons displayed in the HTML editing toolbar for journal fields, allowing customiza glide.ui.journal.newline_behavior This property configures the behavior of the Enter and Shift+Enter keys in the journal HTML editor, allowing f glide.ui.js_can_debug This property defines a comma-separated list of roles that are allowed to debug JavaScript, with 'admin' as th glide.ui.js_error_notify This property determines whether client script errors are displayed to client_script_admin users and a generic glide.ui.js_include_once This property controls the inclusion behavior of JavaScript files, ensuring that a file is only loaded once if glide.ui.js_includes This property enables the bundling of JavaScript files to optimize loading efficiency and reduce the number of

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