glide.ui.mobile_agentsThe glide.ui.mobile_agents property specifies which user agent strings trigger the mobile user interface in ServiceNow. Admins should review this setting to ensure the correct mobile experience is delivered based on the devices used by their users.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property allows the mobile user interface to activate when specific user agent strings are detected, enhancing the mobile experience for users. |
|---|---|
| What area does it affect? | Mobile User Interface |
| What does the default mean? | No default value is documented in this property record. |
| When should you review it? | Review this property when updating mobile device support or troubleshooting mobile interface issues. |
Raw metadata from the property record.
| Property name | glide.ui.mobile_agents |
|---|---|
| Sys ID | cc0a498a0a0a0b39002fed3979e70627 |
| Type | string |
| Application | Global |
| Default value | |
| Description | Use mobile user interface if one of these strings (comma-separated) appears in the browser user_agent header. If not, the "DetermineMobileDevice" script include is run allowing more granular control. |
| Updated | 2024-05-25 03:39:09 |