Property reference

`glide.user.max_unlock_attempts`

The glide.user.max_unlock_attempts property sets the maximum number of failed login attempts allowed before a user account is locked. Administrators should ensure this value is set to 5 or less to mitigate security risks associated with unauthorized access.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property controls the limit on failed login attempts, impacting user account lockout behavior and security.
What area does it affect?	Authentication Security
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring user authentication settings or addressing security concerns.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.user.max_unlock_attempts`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... actions are available that enable a site administrator to manage the number of times a user can provide correct password before getting locked out from the Now Platform. Additionally, the "glide.user.max_unlock_attempts" property controls the number of allowed failed login attempts. If the value of "glide.user.max_unlock_attempts" is increased above the recommended value of "5", it will increase the number of login attempts ...

Brazil docs View supporting context

Context preview Snippet 2

... see Managing failed login attempts (instance security hardening) in the Instance Security Hardening Settings. Script action Description SNC User Lockout Check with Auto Unlock • Uses the value of the glide.user.max_unlock_attempts property to set the limit for failed login attempts. • Unlocks the user account after the time period that is specified for the glide.user.unlock_timeout_in_mins property. If no value is specified, ...

More in `glide.user`

Other properties in the same namespace.

glide.user.authentication.gates This property configures the authentication gates for user access, influencing the methods available for user glide.user.default_notification This property specifies the default notification method for new users created automatically through incoming e glide.user.default_password This property specifies a default password for newly created users, which must be changed at the first login. glide.user.registration.google.recaptcha.secret This property enables the application to authenticate requests to the Google reCAPTCHA service, enhancing secu glide.user.registration.google.recaptcha.site_key This property specifies the site key needed to enable Google reCAPTCHA on the user registration page, helping glide.user.registration.pending.request.purge_interval This property defines the retention period for pending registration requests in the sys_user_registration_requ glide.user.registration.purge_pending_requests When set to true, this property triggers the deletion of pending user registration requests based on the defin glide.user.show.password.field This property controls whether the password field is visible on the sys_user form, impacting user account mana

All 11 properties in glide.user →