SN System Properties Reference
Property reference

glide.user.trusted_domain

The glide.user.trusted_domain property specifies which domains are considered trusted when creating new users from incoming emails. Admins should review this setting to ensure that only emails from trusted domains are processed, enhancing security during user creation.

Default
servicenow.com
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the domains that are allowed to create new users via incoming email, defaulting to servicenow.com.
What area does it affect? User Management
What does the default mean? The default value is "servicenow.com", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting email security settings or adding new trusted domains.

Out of the box property record

Raw metadata from the property record.

Property name glide.user.trusted_domain
Sys ID 0c0e36a8c61122760094b0caafe5f56e
Type string
Application Global
Default value servicenow.com
Description Trusted domains when creating new users from incoming email (Ignore email from untrusted domains unless from an existing user; use * for all domains)
Updated 2024-05-25 04:06:26

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... with which they are associated. 3267 Visitor notifications (continued) Notification Description Note: To ensure that a visitor’s requirement status is updated when the visitor responds to this email, set the glide.user.trusted_domain property to the default value (*). For more information, see Note: Inbound mail configuration . If you need to perform filtering on inbound emails, see Email filters . This notification ...
Brazil docs View supporting context
Context preview Snippet 2
... Enables (true) or disables (false) the UserAuthenticationGate checks for both external and internal authentication mechanisms. • Type: true | false • Default value: false • Location: System Property [sys_properties] table glide.user.trusted_domain Comma-separated list of trusted domains for which the instance automatically creates a guest user based on incoming emails. Use an asterisk (*) to trust all domains. If an email is ...
Brazil docs View supporting context
Context preview Snippet 3
... brute forcing a password as a greater number of password reset attempts can be made. Functional impact None Dependencies and prerequisites None Disable creating users from incoming emails Use the glide.user.trusted_domain property to specify the comma-separated list of trusted domains used in the creation of users from incoming emails. An administrator can set the glide.pop3readerjob.create_caller system property to automatically create users ...
Additional source link Another external reference for this property
Open reference

More in glide.user

Other properties in the same namespace.

glide.user.registration.google.recaptcha.site_key This property specifies the site key needed to enable Google reCAPTCHA on the user registration page, helping glide.user.registration.pending.request.purge_interval This property defines the retention period for pending registration requests in the sys_user_registration_requ glide.user.registration.purge_pending_requests When set to true, this property triggers the deletion of pending user registration requests based on the defin glide.user.show.password.field This property controls whether the password field is visible on the sys_user form, impacting user account mana glide.user.default_notification This property specifies the default notification method for new users created automatically through incoming e glide.user.default_password This property specifies a default password for newly created users, which must be changed at the first login. glide.user.registration.google.recaptcha.secret This property enables the application to authenticate requests to the Google reCAPTCHA service, enhancing secu

All 8 properties in glide.user →