Property reference

`glide.web_service.hierarchical`

The glide.web_service.hierarchical property enables the insertion of hierarchical data into ServiceNow tables via SOAP. Admins should review this setting to ensure existing integrations handle empty elements correctly and to facilitate related record mapping.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property allows the API to automatically map hierarchical data to related records when inserting data into tables or web service import set tables.
What area does it affect?	SOAP Web Services
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when setting up or modifying integrations that involve hierarchical data.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.web_service.hierarchical`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... tables. The hierarchical data in the Insert API is automatically mapped to related records of the targeted table. Before you begin Role required: admin Procedure Create and set the property glide.web_service.hierarchical to true. The client of the API can also override this value by invoking the SOAP web service with the URL parameter hierarchical=true. Example: For example, when a related list ...

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