Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property, when enabled, forces the 'assigned_to' field of CIs to be updated with the latest assignment information during Discovery and Help Desk activities. |
| What area does it affect? |
Discovery and Help Desk |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring CI assignment behavior or troubleshooting assignment issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.wmi.assigned_to_always_overwrite |
| Sys ID |
ea6dae270a0a0b7900e125be517726c1 |
| Type |
boolean |
| Application |
Global |
| Default value |
true |
| Description |
For Discovery and Help the Help Desk, if the property is "yes", the "assigned_to" field of the CI is always overwritten; otherwise the field is never overwritten |
| Updated |
2019-04-17 04:21:23 |
Sources
Official references and nearby text excerpts where this property appears.