Property reference

glide.wmi.assigned_to_always_overwrite

The glide.wmi.assigned_to_always_overwrite property determines whether the 'assigned_to' field of a Configuration Item (CI) is always overwritten during Discovery and Help Desk processes. When set to 'yes', this ensures that the most current assignment is reflected, which is crucial for accurate tracking and management.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property, when enabled, forces the 'assigned_to' field of CIs to be updated with the latest assignment information during Discovery and Help Desk activities.
What area does it affect? Discovery and Help Desk
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring CI assignment behavior or troubleshooting assignment issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.wmi.assigned_to_always_overwrite
Sys ID ea6dae270a0a0b7900e125be517726c1
Type boolean
Application Global
Default value true
Description For Discovery and Help the Help Desk, if the property is "yes", the "assigned_to" field of the CI is always overwritten; otherwise the field is never overwritten
Updated 2019-04-17 04:21:23

Sources

Official references and nearby text excerpts where this property appears.