Property reference

glide.xlsx.multiplier

The glide.xlsx.multiplier property sets the maximum instance memory allocation for importing Excel files. Admins should review this setting to ensure efficient memory usage during large Excel imports, as it directly affects performance.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines the memory allocated for Excel imports by multiplying the file size with the specified multiplier value.
What area does it affect? Excel import functionality
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring memory settings for large Excel file imports.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name glide.xlsx.multiplier
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... and a 10MB Excel file, the instance will use up to 80MB of memory for the import. • Type: integer • Default value: 8 • Location: Add a system property glide.xlsx.multiplier © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other ...

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