Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property enables or disables access control for Knowledge Articles based on the product entitlements assigned to customers. |
| What area does it affect? |
Knowledge Management |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when configuring access controls for knowledge articles based on customer entitlements. |
Out of the box property record
Raw metadata from the property record.
| Property name |
kb_product_entitlement.article.enable |
| Sys ID |
e27f9123d77012004f1e82285e61031a |
| Type |
boolean |
| Application |
Global |
| Default value |
false |
| Description |
Enable access control of Knowledge Articles based on product entitlements. |
| Updated |
2016-01-12 18:42:09 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... if no products have been specified in the Related Products field on the Knowledge Base form. • Type: true/false • Default value: false • Location: Knowledge Product Entitlements > Properties kb_product_entitlement.article.enable Enable access control of Knowledge Articles based on product entitlements. If enabled, customers can access all of the knowledge articles related to the products for which they have entitlements. • ...