Property reference

kb_product_entitlement.article.enable

The kb_product_entitlement.article.enable property controls access to Knowledge Articles based on product entitlements. When enabled, only customers with specific entitlements can view the related knowledge articles, enhancing content security and relevance.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables or disables access control for Knowledge Articles based on the product entitlements assigned to customers.
What area does it affect? Knowledge Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring access controls for knowledge articles based on customer entitlements.

Out of the box property record

Raw metadata from the property record.

Property name kb_product_entitlement.article.enable
Sys ID e27f9123d77012004f1e82285e61031a
Type boolean
Application Global
Default value false
Description Enable access control of Knowledge Articles based on product entitlements.
Updated 2016-01-12 18:42:09

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... if no products have been specified in the Related Products field on the Knowledge Base form. • Type: true/false • Default value: false • Location: Knowledge Product Entitlements > Properties kb_product_entitlement.article.enable Enable access control of Knowledge Articles based on product entitlements. If enabled, customers can access all of the knowledge articles related to the products for which they have entitlements. • ...