Property reference

`kb_product_entitlement.knowledge_base.allow_empty_products`

The property allows access to Knowledge Bases that do not have any products specified in the Related Products field. Admins should consider enabling this property if they want to provide broader access to knowledge resources regardless of product association.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It permits users to access Knowledge Bases even when no related products are defined, enhancing accessibility.
What area does it affect?	Knowledge Base Access
What does the default mean?	The default value is "false", which means this behavior is disabled by default.
When should you review it?	Review this property when adjusting access controls for knowledge resources.

Out of the box property record

Raw metadata from the property record.

Property name	`kb_product_entitlement.knowledge_base.allow_empty_products`
Sys ID	`9ebf9123d77012004f1e82285e6103ec`
Type	boolean
Application	Global
Default value	`false`
Description	Allow access to Knowledge Bases with empty related_products
Updated	2016-01-13 12:04:12

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context

Context preview Snippet 1

... can access all of the knowledge bases related to the products for which they have entitlements. • Type: true/false • Default value: false • Location: Knowledge Product Entitlements > Properties kb_product_entitlement.knowledge_base.allow_empty_products Allow access to Knowledge Bases with empty Related Products field. If enabled, customers can access all knowledge bases even if no products have been specified in the Related Products field ...