Property reference

mute_excluded_priorities

The mute_excluded_priorities property determines which incident priorities are excluded from notifications. Admins should review this setting to manage communication effectively, especially when certain priorities do not require alerts.

Default
1,2
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the incident priority levels that will not trigger notifications, allowing for streamlined communication based on priority.
What area does it affect? Incident Management
What does the default mean? The default value is "1,2", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting notification settings for incident priorities.

Out of the box property record

Raw metadata from the property record.

Property name mute_excluded_priorities
Sys ID 3a7d56d883df8f90f090b0d6feaad382
Type string
Application Global
Default value 1,2
Description
Updated 2026-09-09 09:12:43

Sources

Official references and nearby text excerpts where this property appears.

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