Property reference

password_reset.request.unlock_window

The password_reset.request.unlock_window property defines the waiting period in minutes before a user can initiate a password reset request following a successful account unlock. This setting helps prevent abuse by ensuring users cannot repeatedly request resets immediately after unlocking their accounts.

Default: 1440 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies the duration a user must wait to request a password reset after their account has been unlocked, with a default of 1440 minutes.
What area does it affect? Password reset functionality
What does the default mean? The default value is "1440", which sets the baseline numeric behavior for this property.
When should you review it? An admin should review this property when adjusting security measures related to account access and password management.

Out of the box property record

Raw metadata from the property record.

Property name password_reset.request.unlock_window
Sys ID c3efd641eb0311006a668c505206fe25
Type integer
Application Global
Default value 1440
Description Number of minutes a user needs to wait to start a reset request after the last successful unlock account.
Updated 2024-05-25 04:04:31

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... greater number of open sessions means there is a great possibility for session hijacking to occur. Maximize reset password request unlock window duration • Description ◦(Old‎ <blank> ◦(New‎ The property "password_reset.request.unlock_window" controls the number of minutes a user must wait to start a reset request after the last successful unlock account. • Security Risk © 2026 ServiceNow, Inc. All rights reserved. ...
Documentation excerpt View supporting context
Context preview Snippet 2
... the password again. • Type: integer • Default value: 1440 (minutes) Number of minutes a user needs to wait to start a reset request after the last successful unlock account. password_reset.request.unlock_window Time period that a user must wait after a successful unlock operation before starting a new request. • Type: integer • Default value: 1440 (minutes) Number of minutes before a ...