premium_chat_upgrade_enabled The premium_chat_upgrade_enabled property determines if customers should be upgraded to the premium chat feature for NAP. Admins should be aware of this setting during upgrades to ensure proper feature availability based on the version being deployed.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property enables or disables the upgrade to premium chat for specific customer versions, impacting feature access during system upgrades. |
|---|---|
| What area does it affect? | Premium Chat Feature |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property during system upgrades or when assessing feature availability for customers. |
Raw metadata from the property record.
| Property name | premium_chat_upgrade_enabled |
|---|---|
| Sys ID | 3a533a70fffbf210c4c9ffffffffffd9 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Used to determine whether customer should be upgraded the premium chat for NAP. Specifically used to differentiate ZP8 upgrade where this will be shipped true, from AP1 upgrade where this sys prop won't exist |
| Updated | 2026-03-21 00:20:01 |
Official references and nearby text excerpts where this property appears.
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