problem.closed.can_create_tasksThe property problem.closed.can_create_tasks determines whether users can create a Problem Task for a Problem that has already been closed. It is set to false by default, meaning no new tasks can be added to closed Problems unless changed by an admin.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property allows the creation of Problem Tasks on closed Problems, impacting task management and workflow processes. |
|---|---|
| What area does it affect? | Problem Management |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | An admin should review this property when adjusting task creation policies for closed Problems. |
Raw metadata from the property record.
| Property name | problem.closed.can_create_tasks |
|---|---|
| Sys ID | 7bd5071e530c23004247ddeeff7b1267 |
| Type | boolean |
| Application | Global |
| Default value | false |
| Description | Can create a Problem Task on a Closed Problem? |
| Updated | 2024-05-25 04:03:20 |
Official references and nearby text excerpts where this property appears.