problem.closed.cancel_open_tasksThe property 'problem.closed.cancel_open_tasks' determines whether open Problem Tasks are canceled when a Problem is closed. By default, this is set to true, ensuring that related tasks do not remain open unnecessarily when resolving a Problem.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This boolean property cancels any open Problem Tasks automatically upon closing a Problem, streamlining task management. |
|---|---|
| What area does it affect? | Problem Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | An admin should review this property when adjusting task management processes or troubleshooting related issues. |
Raw metadata from the property record.
| Property name | problem.closed.cancel_open_tasks |
|---|---|
| Sys ID | 6cb745f5874023000e3dd61e36cb0bc8 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Cancel open Problem Tasks when closing a Problem |
| Updated | 2024-05-25 04:02:28 |