problem.closed.cancel_open_tasks

ServiceNow property description:

Cancel open Problem Tasks when closing a Problem

Attributes

  • Sys ID: 6cb745f5874023000e3dd61e36cb0bc8
  • Type: true | false
  • Application: Global
  • Default value: true
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AI generated property description:

The ServiceNow property `problem.closed.cancel_open_tasks` determines whether open Problem Tasks should be automatically canceled when a Problem record is closed. If this property is set to true, any open Problem Tasks associated with the Problem will be canceled upon the closure of the Problem. This helps ensure that no tasks remain active for a Problem that has already been resolved or closed. The default value for this property is false, meaning that by default, open Problem Tasks are not canceled when the Problem is closed. Adjusting this property can streamline the Problem Management process by reducing the need for manual task management.

Source

Related property: problem.closed.can_create_tasks