SN System Properties Reference
Property reference

problem.closed.role.reanalyze_from_completed

The property defines which user role is permitted to re-analyze a completed problem. Administrators should review this setting to ensure that the appropriate personnel have the necessary permissions for problem management tasks.

Default: problem_manager Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies the user role that can initiate a re-analysis of a problem that has already been marked as completed.
What area does it affect? Problem Management
What does the default mean? The default value is "problem_manager", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting user roles or permissions related to problem management.

Out of the box property record

Raw metadata from the property record.

Property name problem.closed.role.reanalyze_from_completed
Sys ID e3a84539874023000e3dd61e36cb0b94
Type choice list
Application Global
Default value problem_manager
Description Who can Re-analyze a Completed Problem?
Updated 2024-05-25 03:58:01

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... management properties controls who can reanalyze the problem: ◦Who can Re-analyze a Canceled Problem? (problem.closed.role.reanalyze_from_canceled) ◦Who can Re-analyze a Risk Accepted (Closed state) Problem? (problem.closed.role.reanalyze_from_closed_riskaccepted) ◦Who can Re-analyze a Completed Problem?(problem.closed.role.reanalyze_from_completed) When all the related tasks mentioned in the problem management property List of related task records (comma-separated) to track as fixes for this Problem. Used to notify the © 2026 ...
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