SN System Properties Reference
Property reference

promin.agent_activity_analysis.max_length_work_note

The promin.agent_activity_analysis.max_length_work_note property sets the maximum character length for worknotes in the system. Admins should review this setting to ensure that excessively long worknotes are filtered out, maintaining clarity and relevance in agent activity analysis.

Default
1000
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the maximum allowable length of worknotes, filtering out any that exceed this limit to streamline data analysis.
What area does it affect? Process Mining
What does the default mean? The default value is "1000", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting worknote length requirements for agent activity analysis.

Out of the box property record

Raw metadata from the property record.

Property name promin.agent_activity_analysis.max_length_work_note
Sys ID 936ee243ff0072104b2effffffffffc6
Type integer
Application Global
Default value 1000
Description Specify the maximum length of worknote to filter out long worknotes
Updated 2025-10-28 03:44:25

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... for analyzing agent activity. • Type: integer • Default value: 200 • Location: Process Mining > System > Properties Specify the maximum length of worknote to filter out long worknotes promin.agent_activity_analysis.max_length_work_note Set the maximum length of worknote to filter out long work notes. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks ...

More in promin

Other properties in the same namespace.

promin.activity.recommendation.enabled This property directly controls whether Activity field recommendations are provided in the Process Mining feat promin.activity_dot_walk_limit This property configures the limit on dot walks in activity definitions, impacting how data is accessed and di promin.agent_activity_analysis.max_records_per_cluster This property defines the maximum number of records per cluster that can be analyzed by the LLM, impacting the promin.agent_activity_analysis.min_eligible_worknotes It specifies the minimum count of eligible work notes, filtering out those that are too long, too short, or ma promin.agent_activity_analysis.min_length_work_note This property filters out worknotes shorter than the specified minimum length, ensuring only relevant entries promin.agent_activity_analysis.min_worknote_percentage_threshold This property specifies the minimum percentage of records with valid work notes needed to start clustering, fi promin.auto_clean_days This property specifies the number of days after which retired projects will be automatically cleaned up from promin.auto_retire_days This property specifies the inactivity duration in days after which projects are automatically retired, with a

All 27 properties in promin →