SN System Properties Reference
Property reference

promin.primary_metric

The promin.primary_metric property defines the primary metric used in the Analyst Workbench. It defaults to Unique Occurrences, which affects how data is analyzed and reported within the application.

Default: caseFreq Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the primary metric for data analysis in the Analyst Workbench, influencing reporting and insights derived from case frequency.
What area does it affect? Analyst Workbench
What does the default mean? The default value is "caseFreq", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting metrics for data analysis or reporting needs.

Out of the box property record

Raw metadata from the property record.

Property name promin.primary_metric
Sys ID f64905af77450110d6bb07930d5a9935
Type choice list
Application Global
Default value caseFreq
Description Primary Metric in Analyst Workbench (Default: Unique Occurences)
Updated 2022-01-31 03:05:28

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Set properties that determine the kind of data you want to view in Analyst workbench. Properties for Process Mining root cause analysis threshold Property Description Primary Metric in Analyst workbench promin.primary_metric Specify the primary metric that is used in displaying the result in Analyst workbench. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks ...
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