promin.secondary_metric

AI generated property description:

The ServiceNow property promin.secondary_metric defines the secondary metric displayed in the Analyst Workbench within Process Mining. By default, it is set to Average Duration, which provides a time-based perspective on process performance in addition to the primary metric. Administrators can change this value to other available metrics, such as case frequency or unique occurrences, to align with organizational priorities for analysis. Modifying the secondary metric influences how analysts interpret process efficiency, bottlenecks, and variations, as it adds a complementary dimension to the primary view. This property is typically configured to ensure that users consistently analyze processes with both frequency- and duration-based perspectives, supporting a more balanced evaluation of performance. Care should be taken to select a secondary metric that adds meaningful insight rather than duplicating the focus of the primary metric.

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