Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property enables the use of CMDB data for mapping application services instead of relying solely on the MID Server for top-down discovery. |
| What area does it affect? |
Service Mapping |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when configuring Service Mapping or troubleshooting discovery issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sa.topdown.enable_cmdb_based_mapping |
| Sys ID |
340fd98067200210876bc0bc08f9228f |
| Type |
boolean |
| Application |
Global |
| Default value |
false |
| Description |
Allow CMDB-based mapping in case top-down discovery on the endpoint is not possible. |
| Updated |
2024-02-19 07:58:45 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Mapping Plus August 2024 version from the ServiceNow® Store. Role required: service_mapping_admin Procedure 1. Enter sys_properties.list in the navigation filter. 2. In the System Properties [sys_properties] table, search for the sa.topdown.enable_cmdb_based_mapping property. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or ...
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