Property reference

sa.topdown.enable_cmdb_based_mapping

The sa.topdown.enable_cmdb_based_mapping property allows for CMDB-based mapping when top-down discovery cannot be performed on an endpoint. Admins should enable this property to utilize existing CMDB data for mapping application services effectively.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables the use of CMDB data for mapping application services instead of relying solely on the MID Server for top-down discovery.
What area does it affect? Service Mapping
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring Service Mapping or troubleshooting discovery issues.

Out of the box property record

Raw metadata from the property record.

Property name sa.topdown.enable_cmdb_based_mapping
Sys ID 340fd98067200210876bc0bc08f9228f
Type boolean
Application Global
Default value false
Description Allow CMDB-based mapping in case top-down discovery on the endpoint is not possible.
Updated 2024-02-19 07:58:45

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... Mapping Plus August 2024 version from the ServiceNow® Store. Role required: service_mapping_admin Procedure 1. Enter sys_properties.list in the navigation filter. 2. In the System Properties [sys_properties] table, search for the sa.topdown.enable_cmdb_based_mapping property. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or ...

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