Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property defines the interval in minutes that the exception engine scheduler waits before checking an invoice again for exceptions, impacting processing efficiency. |
| What area does it affect? |
Accounts Payable Invoice Processing |
| What does the default mean? |
The default value is "240", which sets the baseline numeric behavior for this property. |
| When should you review it? |
An admin should review this property when adjusting invoice processing timing or optimizing exception handling. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_ap_apm.exception.engine.scheduler_cool_off_period |
| Sys ID |
ad6533e2774321109e09a9077b5a999a |
| Type |
integer |
| Application |
Accounts Payable Invoice Processing |
| Default value |
240 |
| Description |
Wait time (minutes) before exception engine scheduler re-checks an invoice for exceptions |
| Updated |
2025-03-07 00:52:55 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... executes. This is recommended only when you have more than 2 nodes, i.e more than 16 worker threads. 5. Select Update. Set system properties for scheduler Set the system property sn_ap_apm.exception.engine.scheduler_cool_off_period which defines the time interval in minutes after which the invoice is picked for processing. Before you begin Role required: admin © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ...
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