Property reference

sn_communities.attachments.document.max_size

The sn_communities.attachments.document.max_size property sets the maximum file size for document attachments in the community to 25 MB. Admins should review this setting to ensure it meets their community's needs, as the default is 5 MB.

Default: 5 Type: string Application: Communities

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the maximum allowable size for document attachments in the community, with a cap at 25 MB.
What area does it affect? Community Document Attachments
What does the default mean? The default value is "5", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting attachment limits for community documents.

Out of the box property record

Raw metadata from the property record.

Property name sn_communities.attachments.document.max_size
Sys ID 82c36806532332007a97e192d5dc343e
Type string
Application Communities
Default value 5
Description Maximum attachment file size in MB that can be used when creating a document in the community. The maximum size is capped at 25 MB. (1MB = 1024 KB). Please contact your customer representative to increase this value beyond 25MB.
Updated 2018-02-08 21:09:56

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Type: integer • Default value: 12 sn_communities.disableForumInvitesForExternalEmails Determines if forum invites from the forum page Note: Do not change this value manually b • Type: boolean • Default value: true sn_communities.attachments.document.max_size Maximum attachment file size in MB. (1 MB = 102 • string • Default value: 5 © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ...