Property reference

sn_communities.attachments.max_file_size

The sn_communities.attachments.max_file_size property sets the maximum file size for attachments in community content to 2 MB by default. Administrators may need to review this setting to ensure it meets the needs of their community users, especially if larger files are required.

Default: 2 Type: string Application: Communities

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property limits the size of attachments that can be uploaded to community content, with a maximum cap of 5 MB.
What area does it affect? Community content management
What does the default mean? The default value is "2", which is the baseline setting used unless it is changed.
When should you review it? Review this property when users request the ability to upload larger files.

Out of the box property record

Raw metadata from the property record.

Property name sn_communities.attachments.max_file_size
Sys ID 423e8d853bf23200038b266914efc443
Type string
Application Communities
Default value 2
Description Maximum attachment file size in MB that can be attached to community content. The maximum size is capped at 5 MB. (1MB = 1024 KB). Please contact your customer representative to increase this value beyond 5MB.
Updated 2018-02-08 21:09:36

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Default value: "community-forums, community sn_communities.scheduling.allow_authors Allow or restrict authors to schedule the content • Type: boolean • Default value: Yes sn_communities.attachments.max_allowed_size Maximum file size of an attachment in the comm "sn_communities.attachments.max_file_size". © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other ...