Property reference

`sn_communities.portal_default_config`

The sn_communities.portal_default_config property defines the default configuration for the community portal. It impacts how community-specific widgets are displayed and utilized, making it essential for admins managing community content and layout.

Default: [{"uiPageMapping":[{"contentTypeId":"5a2fcaa0dbd26600b1f6f78eaf9619a8","icon_class":"fa-question-circle","internalName":"question","contentArticle":"a","pageId":"community_question"},{"contentTypeId":"57f785863b2b220085f76b4ee3efc449","icon_class":"fa-video-camera","internalName":"video","contentArticle":"a","pageId":"community_video"},{"contentTypeId":"cc3fcaa0dbd26600b1f6f78eaf96192e","icon_class":"fa-pencil-square-o","internalName":"blog","contentArticle":"a","pageId":"community_blog"},{"contentTypeId":"0764c981dbde6600b1f6f78eaf961990","icon_class":"","internalName":"comment","contentArticle":"a","pageId":""},{"contentTypeId":"8f0a215c6707220071b89a6617415aa7","icon_class":"fa-question-circle","internalName":"answer","contentArticle":"an","pageId":"community_question"},{"contentTypeId":"3f86a8db971232007a97a23363ac4a27","icon_class":"fa-file-text","internalName":"document","contentArticle":"a","pageId":"community_document"},{"contentTypeId":"4c3a995ac302320012e45cb981d3aee0","icon_class":"fa-calendar","internalName":"event","contentArticle":"a","pageId":"community_event"}]}] Type: string Application: Communities

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property stores a JSON configuration that maps various content types to their respective icons and internal names for community portal widgets.
What area does it affect?	Community portal configuration
What does the default mean?	The default value is "[{"uiPageMapping":[{"contentTypeId":"5a2fcaa0dbd26600b1f6f78eaf9619a8","icon_class":"fa-question-circle","internalName":"question","contentArticle":"a","pageId":"community_question"},{"contentTypeId":"57f785863b2b220085f76b4ee3efc449","icon_class":"fa-video-camera","internalName":"video","contentArticle":"a","pageId":"community_video"},{"contentTypeId":"cc3fcaa0dbd26600b1f6f78eaf96192e","icon_class":"fa-pencil-square-o","internalName":"blog","contentArticle":"a","pageId":"community_blog"},{"contentTypeId":"0764c981dbde6600b1f6f78eaf961990","icon_class":"","internalName":"comment","contentArticle":"a","pageId":""},{"contentTypeId":"8f0a215c6707220071b89a6617415aa7","icon_class":"fa-question-circle","internalName":"answer","contentArticle":"an","pageId":"community_question"},{"contentTypeId":"3f86a8db971232007a97a23363ac4a27","icon_class":"fa-file-text","internalName":"document","contentArticle":"a","pageId":"community_document"},{"contentTypeId":"4c3a995ac302320012e45cb981d3aee0","icon_class":"fa-calendar","internalName":"event","contentArticle":"a","pageId":"community_event"}]}]", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when customizing the community portal layout or adding new content types.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_communities.portal_default_config`
Sys ID	`d120d3ddc7410300f6d64865cb976335`
Type	string
Application	Communities
Default value	[{"uiPageMapping":[{"contentTypeId":"5a2fcaa0dbd26600b1f6f78eaf9619a8","icon_class":"fa-question-circle","internalName":"question","contentArticle":"a","pageId":"community_question"},{"contentTypeId":"57f785863b2b220085f76b4ee3efc449","icon_class":"fa-video-camera","internalName":"video","contentArticle":"a","pageId":"community_video"},{"contentTypeId":"cc3fcaa0dbd26600b1f6f78eaf96192e","icon_class":"fa-pencil-square-o","internalName":"blog","contentArticle":"a","pageId":"community_blog"},{"contentTypeId":"0764c981dbde6600b1f6f78eaf961990","icon_class":"","internalName":"comment","contentArticle":"a","pageId":""},{"contentTypeId":"8f0a215c6707220071b89a6617415aa7","icon_class":"fa-question-circle","internalName":"answer","contentArticle":"an","pageId":"community_question"},{"contentTypeId":"3f86a8db971232007a97a23363ac4a27","icon_class":"fa-file-text","internalName":"document","contentArticle":"a","pageId":"community_document"},{"contentTypeId":"4c3a995ac302320012e45cb981d3aee0","icon_class":"fa-calendar","internalName":"event","contentArticle":"a","pageId":"community_event"}]}]
Description	Community portal default config. Used in community specific widgets. It is a JSON value.
Updated	2019-02-28 00:25:43

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context

Context preview Snippet 1

... of topics that can be associat five. • Type: integer • Default value: 5 sn_communities.minimum_activity Minimum number of activities required to make t • Type: integer • Default value: 5 sn_communities.portal_default_config Community portal default configuration. Used in • Type: string • Default value: [{"uiPageMapping":[{"contentTy question-circle","internalName":"question","con {"contentTypeId":"57f785863b2b220085f76b4 camera","internalName":"video","contentArticle {"contentTypeId":"cc3fcaa0dbd26600b1f6f78e left","internalName":"blog","contentArticle":"a"," {"contentTypeId":"0764c981dbde6600b1f6f78 {"contentTypeId":"8f0a215c6707220071b89a6 © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow ...