Property reference

sn_compliance.closed_states

The sn_compliance.closed_states property defines the states in which compliance controls are considered inactive. This affects compliance score calculations, making it crucial for administrators to manage these states effectively to ensure accurate assessments.

Default
retired
Type
string
Application
GRC: Policy and Compliance Management

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies which states are treated as inactive for compliance controls, impacting the compliance score calculation.
What area does it affect? Policy and Compliance Management
What does the default mean? The default value is "retired", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting compliance control states or during compliance score assessments.

Out of the box property record

Raw metadata from the property record.

Property name sn_compliance.closed_states
Sys ID f7831882c3001200dd921a4112d3ae2f
Type string
Application GRC: Policy and Compliance Management
Default value retired
Description States for which control is inactive (the first state is the default inactive)
Updated 2026-04-20 07:54:22

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... string • Default value: draft, assess, review, monitor • Location: Policy and Compliance > Administration > Properties States for which control is inactive (the first state is the default inactive) sn_compliance.closed_states Compliance administrators can change this setting. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., ...

More in sn_compliance

Other properties in the same namespace.

All 27 properties in sn_compliance →