Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines how many products and services are shown in the Product Service Select screen for case types, impacting user selection options. |
| What area does it affect? |
Customer Service Case Types |
| What does the default mean? |
The default value is "25", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review this property when configuring case type selectors or adjusting user interface options for service definitions. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_csm_case_types.service_definition_select_count |
| Sys ID |
b1d3300b73d211109edbc1f52ff6a73f |
| Type |
integer |
| Application |
Customer Service Case Types |
| Default value |
25 |
| Description |
Set value to get the count of Products/Services/tables in Case Type Selector model. |
| Updated |
2022-10-06 16:46:08 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... both properties are set to true, the sn_csm_case_types.service_definition_selec property takes precedence. • If both properties are set to false, the system displays the multi-select version of the case type selector. sn_csm_case_types.service_definition_select_count Determines the number of the products and services displayed in the Product Service Select version of the case type selector. • Type: integer • Default value: 25 • Location: System ...